What Information We Collect and Why
When you register, we collect your name, mobile number, and email address to create and verify your account. When you deposit or withdraw using GCash, Maya, or InstaPay, we record transaction references and amounts to process your request and meet our internal audit requirements — we
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do not store your full e-wallet PIN or password at any point. We also collect device identifiers, IP address, and session data to keep your account secure and detect unauthorised access. If you reach us through live chat or email support, the conversation is retained to
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help resolve follow-up issues. We do not sell your personal data to third parties. Data shared with payment processors like GCash, Maya, and InstaPay is limited strictly to what those rails need to complete your transaction. You can request a copy of the data we hold
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on your account by contacting support directly. Retention periods follow applicable data-protection obligations, and we remove personal data when it is no longer needed for the purpose it was collected.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.